Our Process

How we filmmake

First: Thank you. We’re honored that you would consider us for the job of helping you tell your stories.

Who we are

Short Order Production House is a close-knit crew of filmmakers, writers, and artists. We love this medium because it brings together so many skills and traditions, but our greatest fascination is with the power of story

Take a look at our portfolios in Commercial & Social Media or Documentary & Corporate.

A Note on Story

"Storytelling" has become something of a buzzword these days, used as a term of art in fields from graphic design to accounting. 

But what is story? Or, more importantly: What makes a good story?

This question has been explored by very smart people for millenia, and the consensus is that good stories contain interesting characters, some kind of conflict, and a familiar structure, or emotional arc.

Our job is to find the most compelling stories you have to tell, the stories that attract people to your values, connect them to your mission, and advance the goals of your product, service, or organization. But first, we need to offer them something worth sitting down for...


We're filmmakers first, technicians second

Expensive filmmaking gear isn't everything, but it helps, and we have the best stuff available in the industry.

More importantly, we have a full-time staff of talented people who absolutely love what they do. Here are a few of the things we can handle in-house.

  • Pre-Production

    • Concept development
    • Script analysis/breakdown
    • Screenwriting
    • Storyboarding
    • Pre-Visualization
    • Casting
    • Character development
    • Art direction
  • Production

    • Zaxcom/Sound Devices audio gear
    • HMI/LED/tungsten lighting
    • Full grip package | Sprinter van
    • 360 video | live streaming
    • Aerial cinematography (FAA-licensed)
    • Two 1,400 sq. foot studio sound stages
    • Cinema lenses from Cooke and Canon
    • Cameras from ARRI, RED, Canon, and Sony
  • Post-Production

    • Four client editing suites (eleven suites total)
    • Animation and motion graphics
    • Color correction
    • Sound design and music composition
    • Voiceover/foley recording studio
    • Translation, closed captioning
    • 10Gbps storage with onsite and offsite backup
    • LTO archival


How do we get started?

  • Step 1: Research

    This is where we collect all the information and inspiration we can from your goals, creative briefs, and brand guidelines, to pre-interviews and experiential scouting trips.

    Creative fee is billed at engagement
  • Step 2: Creative Development

    We'll usually start with a big brainstorm and then refine down to our best concepts and rationales. Then we'll pitch those concepts and you'll pick one or two. Then it's right into scriptwriting, storyboards, and pre-visualization.

  • Step 3: Pre-Production

    Scripts are chosen, a producer is assigned, and we start breaking down budgets, scheduling, casting, locations, everything. Every careful minute spent in pre-production saves us 5 in production and 15 in post.

    50% of production fee is billed during pre-production


Maybe you're an agency ready with a script and boards, or you've already undergone a thorough creative process. If so, you can skip to Step 3.

On to Production


Lights, camera, action...

  • Step 4: Production

    We assign crew and reserve equipment. We have tech scouts and rehearsals. We'll shoot and edit a mockup of the piece to make sure the story is working. When everything's dialed in, it's go-time.

    Animation: This is where we begin animating.

    Remainder of production fee is billed
  • Step 5: Post-Production

    We ingest all of the footage and get to editing, color, graphics, sound design, voiceover, and music. We deliver rough cuts, implement notes, and for those clients who like life in the editing suite, we welcome you to come in for a session or two.

  • Step 6: Delivery

    We deliver all final versions to stations and social networks at optimum quality, and sometimes we have a lunchtime pizza party at our 220-seat theatre to watch the final spots. Depending on the job, we might cut a behind-the-scenes video like the one you're watching now.

    Delivery fee is billed

Thank you for taking the time to get to know us.

We believe that time and attention are the most valuable resources on earth, and we don't take yours, or your customers', lightly.

- Alex, Mike, Jason, Josh, Mauro, Nash, Rachel, Sam, Shannon, Zach, and the rest of the Short Order crew



Reach out to us at line@shortorder.co