About

Purveyors of fine time-based storytelling products

Short Order Production House began life in 2012 as the Kitchen, which seemed like a cool-sounding dba for Zach Phillips, a Syracuse-by-way-of-Atlanta designer/coder/photographer/writer/filmmaker transplant. At the time, he was working out of the coIN Loft at 9th and Tatnall, Wilmington, Delaware’s (and one of the nation’s) first co-working spaces. Almost all coIN Loft alums have gone on to do great things. Zach has at least done some good things.

the Kitchen's first customers were nonprofit organizations that were kind enough to let Zach work for free. Many have since become paying customers and good friends.

The team grew to four people on Market Street. Then a pipe burst and a flood fried a lot of the equipment. That was sad.

Après le déluge, the weary band of filmmakers journeyed three blocks to the southwest and into the coolest space any of them have ever or will ever work in again: The Joseph R. Biden Railway Station. Yes, in the station, on the platform, the trains did go by, they were loud, and they didn’t care because they loved it because it was SO. COOL. (Trains are cool.)

But as the company expanded, they ran out of platforms to take over, and then an offer came that they could not refuse. In 2017, the company (with a new name: Short Order) took ownership (not rentership) of the former WHYY-TV station at 7th and Orange.

After years of growing and working with many brands and agencies in the Delaware region, the company decided it was time for a new chapter. In June of 2023, Short Order was acquired by Bowstring, a global creative content studio headquartered in Conshohocken. Zach and Matt knew the founders of Bowstring for many years and the synergies were undeniable between both companies. As lovers of storytelling and developing efficient workflows to support it, they knew it was time to join forces and harness the creative, strategic and technical expertise under one roof. Learn more about the acquisition and what it means for our clients here.

Our team still maintains our presence in Delaware but our headquarters are now Bowstring’s (Con-shie, as the locals call it) and we’d love to show you around the studio and Spring Mill campus sometime. You can meet the integrated team here on Bowstring’s site (you will see some familiar faces).

For more information, contact Matt Sullivan at 302 354 3306 or matt.sullivan@shortorder.co.